Privacy Policy

Last Updated: 12/18/2024 Version: 1.0 2

1. Introduction

At Agency Insurance, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information.

1.1 Information Collection and Use

1.1.1 Types of Information Collected

We may collect the following types of personal information:
- Contact details (name, address, phone number, email)
- Demographic information
- Financial information
- Insurance-related details
- Communication preferences

1.1.2 Purpose of Information Collection

We collect and use your information for the following purposes:
- Providing insurance quotes and services
- Processing insurance applications
- Maintaining customer relationships
- Communicating about insurance products and services
- Compliance with legal and regulatory requirements

1.5 SMS Consent and Data Sharing

1.5.1 SMS Consent Notification

If you have consented to receive text messages from Agency Insurance you may receive texts about your insurance coverage and in-process quotes. Message rates may apply and messaging frequency may vary. You may opt-out at any time by texting, STOP. For additional assistance, text HELP or review our privacy policy

1.5.2 SMS Consent Guarantees:

Your phone number is strictly used for direct communication from our agency
We will not sell, rent, or trade your contact information
SMS communications will only be used for insurance-related updates, policy information, and essential communications

1.6 Information Sharing Practices

1.6.1 Limited Sharing Scenarios

We may share your information in the following limited circumstances:

1. With insurance carriers to process your insurance applications
2. As required by law or legal proceedings
3. To protect our rights and property
4. With your explicit consent

1.6.2 Third-Party Service Providers

When we use third-party service providers, we:
- Ensure they maintain strict confidentiality
- Require them to use your information only for specified purposes
- Implement contractual safeguards to protect your data

1.2 Data Protection Measures

We implement industry-standard security measures to protect your information:
- Encrypted data storage
- Secure network protocols
- Regular security audits
- Access controls and authentication measures

1.3 Your Rights

You have the right to:
- Request access to your personal information
- Correct inaccurate information
- Opt-out of marketing communications
- Withdraw SMS consent at any time

1.4 Contact Information

For any privacy-related questions or concerns, please contact:
Agency Insurance LLC
Address: 114 S. Main Street, Lake Mills, WI 53551
Phone: 920-397-5041
Email: admin@agency-insurance.com
Website: www.agency-insurance.com

 

1.7 Policy Updates

We may update this privacy policy periodically. We recommend reviewing it regularly.

1.8 Consent

By using our services, you consent to the terms of this privacy policy.