Terms and Conditions

Last Updated: 12/18/2024 Version: 1.0 1

Messaging and Communication

1. Communication Consent and Types Of Messages

1.1 Message Types

By providing your contact information to our insurance agency, you consent to receive the
following types of communications:

A. Customers and Policyholders
- Policy renewal notifications
- Premium payment reminders
- Claims status updates
- Policy modification alerts
- Insurance product recommendations
- Annual policy review invitations
- Safety and risk management information
- Critical account security notifications

B. Prospective Clients
- Quote information
- Insurance product details
- Special promotional offers
- Educational insurance content
- Appointment scheduling confirmations
- Follow-up communications related to insurance inquiries

C. Job Applicants
- Application status updates
- Interview scheduling information
- Onboarding materials and instructions
- Employment-related communications
- Background check process notifications

1.2 Messaging Disclosures

Communication Frequency
- Message frequency may vary based on your specific interactions with our agency
- Typical communication frequency ranges from weekly to monthly, depending on active policies, ongoing claims, or specific client needs

Messaging Rates and Costs
- Standard message and data rates may apply as determined by your mobile service provider
- No additional charges will be imposed by our agency for text message communications

1.3 Communication Opt-Out Provisions

Opting Out of Communications
- You may opt out of text message communications at any time
- To stop receiving text messages, simply text "STOP" to our designated communication number
- Opt-out requests will be processed within 5-10 business days
- Opting out may impact critical policy-related communications

Assistance and Support
- For immediate assistance, text "HELP" to our designated communication number
- Detailed communication preferences can be managed by: Visiting our official website

1.4 Additional Communication Channels

- Email communications
- Phone call notifications
- Physical mail correspondence

1.5 Privacy and Data Protection

- All communications are subject to our comprehensive Privacy Policy
- Personal information is protected in accordance with federal and state regulations
- Communication preferences are securely stored and can be updated at any time

2. Contact Information

For questions regarding these communication terms:
Agency Insurance LLC
Address: 114 S. Main Street, Lake Mills, WI 53551
Phone: 920-397-5041
Email: admin@agency-insurance.com
Website: www.agency-insurance.com